Senior Network Controller (m/f/d)

job requisition id R4301

Job Title

Senior Network Controller (m/f/d)

You probably think that working for an online travel agency that manages hundreds of millions of bookings per year or working for an airline that operates hundreds of thousands of flights per year must bring their fair chair of challenge. If so, just try to realize the scalability, the performance, the resiliency, the geographical distribution challenges that are behind the system that powers 150 airlines, hundreds of websites, tens of airports, thousands of hotel properties. Just one fact to illustrate: In peak times, we process more than 17,000 transactions per second (1 billion+ transactions per day) at an average system response time of less than 0.3 seconds.

Do you have ideas on how to improve travel for everyone? Do you find the idea of working in a diverse, multicultural environment exciting?
Are you ready to make an impact across the world? Great, then join us! Let’s shape the future of travel together. #shapethefutureoftravel@Amadeus

Major Responsibilities:

The major responsibilities of Senior Network Controller are :

• To recover from incidents as quickly as possible.
• To monitor the network status.
• To prepare and perform changes that are in scope of Network Operations’ responsibility.
• To approve and control changes made to the network by other teams (Engineering, Firewall Group, Capacity groups) and, once implemented, to validate the change and closely monitor the changed environment.
• To handle equipment faults ensuring that hardware is repaired or replaced.
• To report and follow-up on issues with services from external providers.
• To create, review and update operational procedures (OPROCs). Optimise and keep up-to-date Network Operation knowledge database (OPROCs). Develop OPROCs for new environments or new technologies.
• To correlate network incidents to existing problems.
• Perform handover to production of new network devices, new network environments and documentation.
• To work together with other Amadeus teams to ensure that the environment handed over to production meet with Network Operations’ requirements.
• To initiate follow-up problem investigations when required and to ensure that problem follow-up is progressing on records assigned to network specialists
• Perform Operational Authorization of straightforward network changes.

Relevant Job Experience:

Qualification (School, university, equivalent, etc.):

Technical / University degree or equivalent network certifications or professional experience in large international networks is required for all levels.

Know How / Skills:

• Good overall network knowledge, LAN, WAN, TCP/IP protocol suite, Cisco, Arista, Juniper and other network devices
• Knowledge of physical interface standards (Ethernet)
• Knowledge of protocols MPLS
• Knowledge of LAN principles and protocols (Ethernet, Wireless Ethernet), LAN switching technology and protocols (VLANs, Spanning Tree, Fabric Path) and devices (Cisco, Juniper and Arista )
• Knowledge of server load balancing technologies (F5 products)
• Knowledge of network controlling technologies (Firewalls, Proxy products)
• Knowledge of network management principles, protocols, tools (SNMP, MIB, HP OpenView NNM, CiscoWorks)
• Knowledge of Internet principles and technologies (DNS, IPsec VPN concepts and SSL)
• Knowledge of security concepts (firewalling, proxy, RADIUS, TACACS)
• Knowledge of routing concepts and protocol's (OSPF, EIGRP, RIP, BGP, ISIS)
• Good logical methodology in fault finding and troubleshooting within large networks
• Experience in working with big network carriers, providers (BT, TSI, SITA, AT&T, Colt, Interoute, etc.)
• Experience in working in a multinational environment
• CCNA/CCNP qualification or equivalent knowledge
• Detailed knowledge of LAN, WAN and TCP/IP protocols.
• Knowledge how to use and interpret data and circuit test equipment, analyzer, sniffer
• Fluent in English

Relevant Job Experience:
6 years’ experience operating major corporate or service provider network

Please note that this role includes shift work.

What we offer to you:

• Join an innovative company which undertakes an amazing journey to the #cloud
• Experience in an environment with unique complexity and a hardly matched criticality among the leading tech companies
• Professional development in a truly international and multisite environment with a great mix of people
• A wide set of trainings available to broaden your knowledge and enhance your soft skills incl. on-line learning hubs packed of technical and soft skills to help to develop any competencies
• Enter a diverse and inclusive workplace
• Competitive remuneration and a number of additional benefits such as internet and commuting allowance, job bike, subsidized canteen, insurances, hybrid working model incl. up to 20 days of work from abroad, etc.

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.