real.digital – we ♥ digital commerce
We are part of the team behind Kaufland.de, the fastest-growing marketplace with head offices in Cologne, Düsseldorf and Darmstadt. With our online marketplace Kaufland.de, we have set ourselves the goal of creating a 100% simple, affordable, secure and personal shopping and sales experience. We offer a comprehensive range of more than 25 million products from over 5,000 different categories. Up to 32 million visitors visit the web pages of our online marketplace every month and more than 7,000 traders use our platform. Our goal is to be the most popular marketplace in Germany, and to that end we are always on the lookout for more talent to help us along the way!
Our corporate culture – what connects us
Our guiding principles: We are modest, driven, smart and pragmatic. We are team players. We want to make a difference.
We offer you:
- a dynamic start-up culture
- flat hierarchies and freedom to make decisions
- exciting tasks in an international team
- flexibility in terms of working hours and location
We want to become the most popular marketplace in Germany!
That is what we work on every day with our ♥ and soul. All of our team members are totally committed to this future, which provides the foundation for our entire corporate strategy.
As the country’s most popular marketplace, our focus is on the customer, who we want to inspire with an all-round successful shopping experience.
And last but not least, are the twelve principles on which our philosophy of teamwork is based.
1 Be a role model at all times - 2 Think customer first - 3 Create transparency, earn trust - 4 Change or die - 5 Act like you own the company - 6 Don't believe, know - 7 Raise the talent bar - 8 Shoot for the moon - 9 Move fast; get (sh)it done - 10 Achieve more with less - 11 Disagree and commit - 12 Fail forward
Find out more about what these mean to us here!
You will find many more insights into our daily work on our #Instagram account!
Our Teams & Areas
To enrich the lives of our customers, we collaborate in cross-functional teams, in which Product Managers, Product Designers, Frontend, Backend and Infrastructure Engineers, Data Scientists, Lean Managers, SEO Managers, BI- and Web Analysts join forces.
Explore & Discover
In the product area Explore & Discover we are responsible for the entire customer journey for the kaufland.de marketplace to just before the point at which a customer goes to their cart and checks out. At the beginning of the journey, this includes inbound traffic through channels like Google Shopping, Facebook Ads, Idealo and Bing. For these channels we aggregate, format and export more than 10 million product data changes each day. Other customers directly or organically arrive at kaufland.de to be inspired by what they see and get recommended on the homepage or the category pages. Customers also search for products. Whatever our visitors are looking for in the kaufland.de marketplace, they’ll find what they love to buy from a selection of millions of products. On the product detail pages, customers evaluate all product properties as well as browse through product reviews. After they’ve received their product, they create new product reviews to help other customers to choose the right product for them. To make sure customers see up-to-date and relevant product data, we constantly work on improving its quality as well as the scalability of our AI-based product data system.
Order & Buy
In the product area Order & Buy we aim to accompany prospective customers through the buying process and to reassure them that it’s easy and safe to buy at kaufland.de. We are responsible for the entire checkout process from shopping cart to payment as well as reversing the transaction in case of cancellation. Once the customers have shown a willingness to buy a product by adding it to the cart, we provide the customer with matching options for additional products and services. We continuously optimize the payment process for the customer, control a wide array of payment provider connections, take care of invoice generation, and supervise the technical side of coupon processing – always taking legal aspects into account as well. In order to guarantee a stable system, it is extremely important for us to monitor and identify significant events and react promptly to changes in the measured values.
We aim to build long-term relationships with our customers. That’s why in the area Order & Buy, we are also responsible for offering the customers loyalty benefits and periodic special offers, e.g. targeted vouchers, to reward loyal customers.
The Seller Area is responsible for providing products and services to all of our third party Sellers on our marketplace. As a team, we are responsible for Seller Inventory, Seller Delivery and Seller Management, to provide the best journey for Sellers; from onboarding, to setting up inventory and offers, managing orders, deliveries, returns and Seller support, our focus is to enable Sellers to onboard easily and sell great products.
We also cooperate with third parties like carriers and software partners in order to provide an easy and reliable experience managing the whole selling experience, including shipment tracking and returns. We improve the performance and user experience of our Sellers, in order to provide the best offers, product quality and assortment to our customers in the marketplace.
As a more process-focused product area, we as the area Direct Sales are responsible for the full operational experience for the seller Kaufland. We want to be a benchmark and a quality statement on the marketplace offering the lowest price, the best product quality, and the most reliable delivery experience. We want the customers to prefer buying products on the marketplace from Direct Sales.
With our Enterprise Resource Planning System, we enable Direct Sales to perform and scale. This includes the whole lifecycle starting with the integration of suppliers, the procurement of items for our warehouses, calculating interesting and competitive offers, shipping out parcels towards the customer, and accounting for our suppliers.
We accompany the customer on their entire after sales journey making sure they receive all necessary information at any time on the purchase. This includes invoice details, return options, and much more. In case of a problem, we help the customer. To do so we provide an account area, a help center with personalized FAQs, and contact to the customer service. With routing and prioritization algorithms, we make sure that the contact is frictionless and fast.
Data & Dev Tools
Our Data & Dev Tools Area is responsible for designing, building and operating the various platforms that are used internally by our other areas. Both traffic and team sizes are constantly growing, and we’re experienced in scaling our systems and structures to meet those ever evolving needs. Our area consists of members from all around the world having experience in both development and operations. We focus on creating scalable and maintainable solutions that utilize industry best practices and bleeding edge technology to stay ahead of our competition. Situations that require cross-functional expertise and long-term thinking are our strength – we thrive in challenges that require both precise engineering and creativity. Through combining product development, software development and operational experience, the platforms we build enable all our colleagues to develop and operate their products faster, easier and more reliably.
Apply now and enjoy the benefits
As a developer, you have a free choice of hardware with us, because everyone works best in their familiar environment. In addition, each developer receives four days of special leave per year and an annual budget of € 1,300 to attend relevant and specialised conferences. In addition to our centrally located offices, we also offer attractive home office options. And those who want to keep their body fit too, can take advantage of our attractive conditions at the Urban Sports Club.
You will find all about the opportunities with us in the Tech & Product Team in our job offers!
15 IT-Jobs bei real.digital
- Data Engineer (f/m/d) in Darmstadt + 2 weitere
- DevOps Engineer (f/m/d) in Darmstadt + 2 weitere
- Engineering Manager / Tech & People Lead (f/m/d) in Darmstadt + 2 weitere
- PHP Engineer (f/m/d) in Darmstadt + 2 weitere
- Platform / Infrastructure Engineer (f/m/d) in Darmstadt + 2 weitere
- Search Engineer (Elasticsearch) (f/m/d) in Darmstadt + 2 weitere
- Senior PHP Engineer (f/m/d) - Tech Hub in Darmstadt + 2 weitere
- Senior Software Engineer (f/m/d) in Darmstadt + 2 weitere
- Senior Software Engineer (f/m/d) – Tech Hub in Darmstadt + 2 weitere
- Site Reliability Engineer (f/m/d) in Darmstadt + 2 weitere
- Software Engineer (f/m/d) in Darmstadt + 2 weitere
- Web Analyst (f/m/d) in Darmstadt + 2 weitere
- (Senior) Frontend Engineer (f/m/d) in Darmstadt + 2 weitere
- (Senior) Frontend Engineer (f/m/d) - Tech Hub in Darmstadt + 2 weitere
- (Senior) UX/ Product Designer (f/m/d) in Darmstadt + 2 weitere