Technical Support Engineer (m/f/d)

bundesweit

Java
JIRA
JSON
React (JS)
RESTful Web Services
Simple Object Access Protocol (SOAP)

+4

At Transporeon we embrace transformation and change in total sync with one another. We rethink, reinvent and rework ideas from one moment to the next – as many times as is necessary to get the job done right. That’s how we respond to the new challenges that we face each and every day. And regardless of whether you are just starting your career or are already a pro – we believe you can be the transformation. Are you ready?

You are ready, if you have ...

  • the willingness to participate in our mission to digitize the logistics world by bringing modern solutions to the users, which significantly improve their daily work
  • Fluent English and German
  • basic programming skills in Java and basic knowledge of SQL, XML, XSL, JSON, CSV and ideally are already familiar with web-based applications configuration (HTTP/SOAP/REST/FTP)
  • basic knowledge of monitoring tools (e.g. Kibana)
  • experience with Jira
  • experience in similar position in technical support
  • analytical mind with the ability to interpret technical solutions and communication competencies towards internal and external customers

We are ready and waiting with ...

  • responsibility for providing best possible 2nd level support for technical inquiries, this includes technical processes questions, system failures, software bugs, or performance issues
  • challenging tasks in analyzing the behavior of technical systems and steering internal effort to resolve issues that are occurring for customers
  • a possibility to perform minor enhancements or configuration changes of existing customer’s systems
  • monitoring of the performance of our platforms and react to relevant incidents
  • an experienced and diverse international team, which is able to support your activities and share the excitement of a successful support case
Job-Infos
Berufsfelder
System Engineering / Admin
Studienfächer
Informatik
Informationstechnik
Wirtschaftsinformatik
Abschluss
Ausbildung
Bachelor
Master/Diplom
Unternehmen
TRANSPOREON
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