Service Reliability Engineer (m/f/d)

Job-ID R13876

Summary of the role

Our DevOps & Platform Enablement Team is looking for a new colleague to maintain and evolve ultra-highly available applications in a stable and agile manner.

We are looking for a Service Reliability Engineer who combines excellent software engineering, IT operations skills and database expertise and is eager to develop standardized automation to control, build, artifact and deploy managed services.

If you're passionate about ensuring system scalability, security, performance, and reliability as well as driving the rapid resolution of incidents by involving key stakeholders and proposing relevant solutions.

If you are feeling at ease working in a fast-paced environment, take a multicultural approach and team spirit and you perform at your best when you adapt to unexpected changes, this is your chance.

Your responsibilities

• Work jointly with stakeholders to propose and design re-usable, fault-tolerant and QA proven automation. Participate in the coding of automation and lead development of automation artefacts.
• Work closely with technical leads and developers to assist in the design of databases to support business applications, ensuring system scalability, security, performance, and reliability.
• Support projects that aim to introduce improvements to the applications owned. Actively contribute to the migration of applications to the public cloud (Azure).
• Drive and support rapid resolution of incidents by involving relevant stakeholders and directing incident recovery process. Use automation and tooling directly where applicable.
• Work independently on technical and functional tasks and guide team members in one or more areas of work.
• Your goal each day will be to be a valued team player. As the team is globally distributed across 4 locations, collaboration, open communication and reaching across functional borders are of utmost importance.

About the ideal candidate

• University degree or equivalent professional experience.
• Extensive experience in DevOps with a software development background (Python, C++, Go, GitHub/Bitbucket, Jira, Confluence)
• Hands on experience with Oracle Databases and willingness to increase expertise (OCA or OCP certification is a plus)
• Strong experience in Linux/Unix based environments
• Hands on experience deploying, testing, and building CI/CD pipelines
• Cloud experience (preferably Azure)
• Experience working with Monitoring and Logging systems, particularly Splunk, Prometheus & Grafana
• Excellent analysis, debugging, root-cause identification, and troubleshooting skills
• Excellent interpersonal skills, self-motivation, and the ability to work in a matrix environment and think outside the box
• Airline industry experience would be a plus

What we can offer you

• A competitive salary and an extensive range of benefits including 30 days holiday, pension, healthcare, bonus and discount schemes amongst other
• Skills development and opportunities to try new ideas
• Impact millions of travelers around the globe

Diversity & Inclusion

We are an Equal Opportunity Employer and seek to hire the best candidate regardless of age, beliefs, disability, ethnicity, gender or sexual orientation.