Employee Technical Support (f/m/x)

For almost 20 years, the IMAGE company group has been creating solutions for the field of radiological image processing and diagnostics right in the heart of Rostock. We develop software for image viewing and diagnosis, picture archiving and communication systems (PACS) as well as radiology information systems (RIS), which we distribute worldwide through our global sales partner network.

To strengthen our service team in Rostock we are looking for a Employee Technical Support (f/m/x)

Your key responsibilities will include

• Install and connect innovative medical IT systems
• Help customers and dealers to use our solutions productively
• Tackle challenges in a qualitative and process-oriented manner
• Work together with the development team to improve our products

What you bring to the table

• Successfully completed vocational training as an IT specialist for system integration or a comparable degree
• You are open-minded and a team player
• You have a good command of German and English

In our service department you can expect

• A young team and a good mix of experienced employees and trainees
• Team spirit and flexible time management
• Room for further training and development
• International cooperation
• Opportunities to work with colleagues on other projects and try out new technologies and techniques

What we offer

• A modern, family-like working atmosphere in the middle of the city center and close to the city harbor
• Modern lunch rooms with everything the heart desires
• You get creative freedom and personal responsibility in a growing market
• You can choose your own peripherals
• We create an employment contract according to your wishes
  • Up to 40 vacation days
  • Working hours from 20 to 40 hours per week
  • You work where you feel most comfortable - in the office or up to 100% remote (depending on the requirements of the job)
• We care about your health
  • Group activities such as running or bowling
  • Health coaching and health days
  • Bicycle leasing
  • Supplementary company health insurance
• We optimize your net salary through benefits such as
  • Fringe benefits
  • Pluxee Restaurant Pass
  • Company pension plan
  • Capital-forming benefits
• We are an international team with colleagues from and on different continents and additional offices in the USA and India.