Business Central QA Specialist (m/f/d)

About the Role

We’re looking for a Business Central QA Specialist to be a quality and support partner for our ERP team and business stakeholders. You’ll test new features and fixes before release, and you’ll help regional teams resolve issues so they can do their jobs with confidence.

What success looks like (6–12 months):

• A reliable QA approach (clear test plans, strong regression coverage, well-documented defects)
• Faster resolution of user issues through good triage and clear escalation to the dev team
• Strong working relationships with Finance/Operations stakeholders across regions

What You’ll Do

• Own functional QA for Business Central work in Jira (user stories, tasks, bug fixes)
• Create and execute test plans, test cases and scenarios based on business requirements
• Document defects with clear reproduction steps and track them through to resolution
• Run regression testing to ensure changes don’t break existing functionality
• Validate that releases meet functional specs and are ready for production
• Provide functional support via a ticketing system: investigate issues, triage, and resolve where possible
• Distinguish between user error/training needs vs genuine system defects, and escalate effectively
• Work closely with developers and functional stakeholders to clarify requirements and “unblock” delivery

About You

Must-Haves

• Hands-on functional experience with Microsoft Dynamics 365 Business Central (typically 2+ years)
• Experience with modern Business Central versions (BC14+), including the web client
• Solid understanding of core BC modules such as Finance, Sales, Purchasing, Inventory
• Strong problem-solving skills: you can investigate, find root causes, and propose next steps
• Strong written and spoken English (you’ll collaborate with global teams)

Nice-to-Haves

• Experience with newer BC versions (BC24+)
• Familiarity with agile ways of working (Scrum/Kanban) and tools like Jira
• Experience using ticketing tools (e.g., Zendesk, ServiceNow)
• Exposure to automated testing approaches/tools relevant to Business Central
• Basic familiarity with BC development context (C/AL / AL Code) to collaborate smoothly with developers

If you don’t meet every single point but feel you can grow into this role, we’d still love to hear from you.

What’s In It For You

• A chance to work on a Business Central environment supporting multiple regions and business functions
• High ownership and visibility: your QA work directly impacts operational stability
• A collaborative team that values clear communication, practical problem-solving, and continuous improvement

Benefits:

• Hybrid work policy (remote + office).
• 30 annual leave days.
• 5 training days per year.
• Gym cost subsidy.
• 24/7 confidential employee assistance program. #