eleven teamsports
SAP BTP Monitoring & Support (m/f/d)
Satteldorf
Job description/tasks
We are on the lookout for a diligent and experienced SAP Services Monitoring and Support Specialist to bolster our team. In this role, you will play a crucial part in ensuring the reliability and optimal performance of our SAP services. Working closely with the developers and cross-functional teams, you'll monitor, troubleshoot, provide timely support for our SAP landscape, and finally suggest improvements to both the monitoring and the developed integrations.
Why Join Us
- Contribute to the backbone of our IT operations by ensuring seamless SAP services for an industry leader in sports retail
- Thrive in a collaborative and inclusive company culture that values innovation and professional growth.
- Enjoy the flexibility of full remote work (preferred) or collaborate from our Satteldorf, Germany office.
Responsibilities
- Monitor SAP services and integrations to ensure optimal performance, identifying and resolving issues proactively
- Collaborate with internal teams to gather and analyze requirements for continuous service improvement
- Provide technical support for SAP services, including incident resolution and system maintenance
- Conduct regular system health checks and performance tuning to enhance overall efficiency
- Implement monitoring tools and develop reports to track key performance indicators
- Work closely with external vendors for escalated support and issue resolution
- Stay updated on the latest SAP technologies and best practices to optimize our systems continually
Requirement profile
- Proven experience in SAP services monitoring and support
Solid understanding of SAP technologies, including SAP ERP, SAP HANA, and SAP Business Technology Platform
Proficiency in using monitoring tools and implementing proactive measures
- Strong analytical and problem-solving skills with a keen attention to detail
- Effective communication and collaboration abilities with cross-functional teams
- Passion for technology and a commitment to ensuring the highest standards of service reliability
Starting date: 03.2024
Working hours: full-time 40 hours per week
We are looking forward to receive your application! We need your complete application documents including cover letter, CV and references.
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